Case Manager

Position: Adult Safe House Case Manager

Mission of Organization: RAHAB Ministries strives to share the hope of Jesus Christ with broken and undervalued women and children, including survivors of human trafficking.

Main Objective: Provide adult women victims of sex trafficking at the safe house with case management services

Areas of Responsibility:

Daily Operations: Complete day-to-day operations with excellence

  • Keep detailed documentation in resident files
  • Update and maintain resident appointment calendar
  • Provide transportation for resident appointments
  • Conduct new resident orientation
  • Identify resident needs for medical insurance and identification documentations
  • Aid applicants in necessary application processes
  • Conduct potential new resident interviews
  • Refer new residents to the trauma team at Emerge
  • Attend required staff meetings and trainings 
  • Identity triggers and formulate best de-escalation methods
  • Create an individual action plan with each resident within the first week of residents arrival
  • Establish resident short term and long term goals
  • Complete incident reports when applicable
  • Create summative case plan within the first two weeks of residents arrival
  • Conduct 90 day reviews of case plan and create necessary objectives to meet long term goals


  • Foster a peaceful environment
  • Maintain confidentiality of all residents
  • Provide residents with positive and supportive interaction
  • Be physically, emotionally and mentally present with residents during work hours
  • Follow all safety protocols and procedures in order to maintain safety and security
  • Provide trauma informed care
  • Promote conflict resolution among residents


  • Communicate any crisis/emergency situation to Safe House Director
  • Coordinate appointment calendar with other staff members
  • Work with necessary resident services to formulate transition plans for outgoing residents
  • Link residents with necessary internal and external links
  • Work as a team with the resident supervisor, case workers, and coordinator to ensure cohesive care 
  • Coordinate care with applicable outside care providers

Skills and Qualifications necessary:

  • Must be 21 years of age or older
  • Valid Ohio Driver’s license required
  • College degree required, social services preferred
  • Ability to engage women from difficult backgrounds
  • Experience working with a vulnerable, at-risk population 
  • Adaptability and aptitude in problem solving
  • Excellent organizational skills
  • Astute communication skills
  • General knowledge of human trafficking field and effects of sexual exploitation

RAHAB Ministries does not delay or deny employment based on race, age, sex, national origin,
or physical or mental disabilities unrelated to an applicant’s ability to effectively perform job

Please send your resume and cover letter to
[email protected]
to apply for this position.